Terms and Conditions

Terms of Website Use

These terms of use have been created by Andrew Stannard Photography for the information of visitors to my website (www.astannard.com) and form the conditions which govern use of the website.

Use of the site includes accessing, browsing, or registering to use our site or services.

Please read these terms carefully before using the site; by using the site, you confirm you have accepted these terms of use and that you agree to comply with them.

Intellectual Property Rights - Authorised & Unauthorised Use of Images & Content.

All images and text contained on this website remain the property of Andrew Stannard Photography and are protected by UK and international copyright laws. Content may not be downloaded, reproduced, copied, projected, or used in any way without express written permission. The only exception to this applies to clients who have been provided with a secure download link covered by an agreed contract and usage.

Tracking systems may be in place at any time to identify unauthorised use. Unauthorised users agree that they will be liable for a standard £150 + VAT minimum administration charge per image plus reproduction fees at the sole discretion of Andrew Stannard Photography.

Website Orders & Payments

When you place an order on the website, you will receive an e-mail to acknowledge receipt of your order and payment.

Payment Methods

All payments on this website are processed Stripe, offering an industry standard secure on-line payments system. You can use any credit or debit card to pay via Stripe.

UK cheques and bank transfers can also be accepted as a method of payment. Please contact me first if you would like to pay using either of these systems.

Ordering Prints

Packaging

You can be assured that your order will be suitably packaged to prevent damage during transit. Items will be packaged in the following ways:

§ Photographic print orders will be packaged flat, wrapped for protection and despatched in packaging designed to keep them safe.

§ Framed print orders will be bubble wrapped, and packaged within protective cardboard

If you have any questions relating to the packaging of orders, please contact me. 

Processing & Delivery

I endeavour to despatch all print orders within 14 working days of an order being placed. If for any reason there is likely to be a delay, then I we will contact you by email to advise.

Delivery is included for all UK orders. Prints are sent either by Royal Mail or courier, depending on size. Framed prints will be despatched via courier.  You will be emailed to advise when your print has been shipped.

The website can currently only process orders to UK addresses. International delivery is possible, but please contact me for costs and information.

Returns Policy

Each and every purchase is covered by a one year money-back guarantee. If you are not happy with your purchase then you can return the item and your money can be refunded or the artwork exchanged. This applies only to pieces that have not been modified or re-matted after delivery and your piece must be in like-new condition when it is received.

This offer only applies to fine art prints. You are responsible for the cost of return shipping and if you have purchased multiple pieces and wish to return them for a refund you will need to ship your pieces back all at the same time. Your return needs to be insured and traceable and each return must be agreed prior to it being sent. Returns for which there has been no notification or returns that have not been approved, cannot be refunded.

Applicable Law

All Contracts between Andrew Stannard Photography and you shall be governed by the laws of England. You accept that the total liability to you on any matter whatsoever relating to the Contract or on any consequential loss relating to the Contract cannot exceed the total Contract price. Any dispute arising from the Contract must be confirmed by you in writing within 30 days. In the first instance you agree that you and I shall try to reach an amicable settlement via agreement or mediation; if these fail the dispute shall be subject to the exclusive jurisdiction of the English courts.